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Subject: RE: Defect  TED00016414 System crashes and freezes when NFS access enable on Interface More_Info
Date: Tue, 12 Dec 2006 16:52:50 -0800
Message-ID: <BB375AF679D4A34E9CA8DFA650E2B04E01B70856@onstor-exch02.onstor.net>
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Thread-Topic: Defect  TED00016414 System crashes and freezes when NFS access enable on Interface More_Info
thread-index: AcceRWR/phk6TpZVTyif7VByaOaC2QAChx1xAABUHTA=
From: "Eric Barrett" <eric.barrett@onstor.com>
To: "Neil Cook" <neil.cook@onstor.com>,
	"Maxim Kozlovsky" <maxim.kozlovsky@onstor.com>,
	"dl-cstech" <dl-cstech@onstor.com>,
	"dl-Escalation" <escal@onstor.com>,
	"Caeli Collins" <caeli.collins@onstor.com>
Cc: "Brian DeForest" <brian.deforest@onstor.com>

Neil,

The directions are here:

http://wiki.onstor.net/wiki/How_to_replace_a_txrx%2C_fp%2C_or_fc_binary



=20

-----Original Message-----
From: Neil Cook=20
Sent: Tuesday, December 12, 2006 4:42 PM
To: Maxim Kozlovsky; dl-cstech; dl-Escalation; Caeli Collins
Cc: Brian DeForest
Subject: Re: Defect TED00016414 System crashes and freezes when NFS
access enable on Interface More_Info
Importance: High

Could someone please send me the instructions to install this again as
the previous install instructions were followed by the customer and this
doesn't appear to have worked.

Also could someone tell me what I need to look for to ensure this has
been installed correctly? What files should be produced at the time of
the crash that require uploading? Any other information I may need as
well to ensure we capture the correct information.

Regards,

Neil Cook   =20
Professional Services Engineer
ONStor Ltd.
Phone 	+44 (0) 118 963 5866
Fax	   + 44 (0) 118 963 5867
Mobile   +44 (0) 788 768 5582
Web	www.onstor.com

--------------------------
Sent from my BlackBerry!

-----Original Message-----
From: maxim.kozlovsky@onstor.com <maxim.kozlovsky@onstor.com>
To: Neil Cook
CC: Brian DeForest; Maxim Kozlovsky
Sent: Tue Dec 12 15:29:38 2006
Subject: Defect  TED00016414 System crashes and freezes when NFS access
enable on Interface More_Info

Note_Entry: I've asked to put debug image on their filers. The cores are
from standard 1.3.3.1.

NFP_TXRX : R1.3.3.1BC-103106 : Tue Oct 31 18:09:52 2006
Files_list_entry:=20
Project:=20

